Maryland Connected. Maryland Informed.
The Maryland Information Network (MdInfoNet) is a public-benefit 501(c)(3) nonprofit and the state-designated administrator of the 211 system. We provide the infrastructure that powers access to health and human services, connecting people to help, partners to innovations, and decision-makers to data - statewide.
Our Mission
To connect Maryland with trusted health, human and government service information, technology, and data to enable access and inform action.
Powering Access to Maryland's Health and Human Services
Maryland Information Network was created to solve a structural need for 211, and that need continues to exist across many areas of Maryland's health and human services landscape.
Maryland's human services ecosystem is complex, involving thousands of programs, dozens of funders, and multiple systems, and we help those systems connect with each other.
Connecting Systems
As Maryland faces growing and more complex needs - from mental health to housing to emergency preparedness - its ability to respond more effectively depends on how well its systems are connected, informed, and make an impact.
Our platforms make connection possible, ensuring Maryland's system can:
- Find each other.
- Work together.
- Respond equitably to the people they serve.
Our Role
At Maryland Information Network, we organize the data, infrastructure, and partnerships that create transformative opportunities for people and communities across Maryland.
We connect agencies and people, helping organizations with:
- Access to critical information.
- Connections that create impact.
- Data transformed into direction.
- Systems aligned through partnership.
We Turn...
Our Story
Our founding purpose is to provide the governance, standards, and coordination ensuring consistent access to health and human services across all jurisdictions, regardless of where someone lives or calls from.
Through the years, legislation has paved the way for Maryland Information Network, a nonprofit, to administer Maryland's 211 system.
2004
Purpose
HB981 establishes 211 as the official three-digit number for health and human services referrals in Maryland. While the state recognized the need for a centralized access system, organizational governance remains undefined.
2010
Designation
HB0693 authorizes the formation of a nonprofit office to administer the 211 system. This legislation creates Maryland Information Network (MdInfoNet).
2011
Nonprofit Status
Maryland Information Network gains 501(c)(3) status to begin coordinating 211 infrastructure and standards statewide.
2020
Governance Consolidation
HB669 transfers oversight of 211 from the Maryland Health and Human Services Referral Board to Maryland Information Network. This legislation laid the groundwork for MdInfoNet's broader infrastructure development.
2024
Authority
Maryland Information Network becomes the designated administrator of the 211 system in Maryland. This legislation provided clearer legal autonomy as system administrator, explicity authorized to oversee and certifiy call centers, define standards, and administer the statewide coordinated system.
Let's Make A Lasting Impact Together!
When people invest in the Maryland Information Network, they strengthen the systems that strengthen Maryland.