Maryland's Central Connector
As innovators in information and technology, we work with partners and state agencies to connect Marylanders to the information they need when they need it.
The Maryland Information Network (MIN) manages 211 Maryland, a statewide hotline that provides essential connections to Marylanders through call, text and chat. The call center network routes callers automatically to their regional call center for assistance. Professionally trained 211 specialists connect callers to over 7,500 resources for food, housing, and utility bills, as well as mental health and substance use support.
That's the # of Connections to Marylanders in FY22
The Maryland Information Network connects hundreds of thousands of Marylanders each year to the services they need to remain safe and healthy.