Maryland's Central Connector
As innovators in information and technology, we work with partners and state agencies to connect Marylanders to the information they need when they need it.
The Maryland Information Network (MIN) manages 211 Maryland, a statewide hotline that provides essential connections to Marylanders through call, text and chat. The call center network routes callers automatically to their regional call center for assistance. Professionally trained 211 specialists connect callers to over 7,500 resources for food, housing, and utility bills, as well as mental health and substance use support.
MIN is working with state and local partners to use 211 as the single point of access for hospitals who need to find community-based behavioral health resources for patients.
More Powerful Together
MIN powers a host of programs to help Marylanders, from disaster preparedness to suicide prevention outreach and more.
Real-Time Data on Community Needs
Drive strategic decision-making with the most up-to-date data sets in the state. MIN also offers customized data platforms.
MIN leverages its technology to help partners through our call and texting platforms and online resource database.
That's the # of Connections to Marylanders in FY22
The Maryland Information Network connects hundreds of thousands of Marylanders each year to the services they need to remain safe and healthy.