Powering Maryland connections since 2010.
The Maryland Information Network (MdInfoNet) is a public-benefit nonprofit that administers the 211 system in Maryland and uses information and technology to power access to health and human services. We connect people to information, partners to technology, and decision-makers to statewide data.
Maryland's Central Connector
As innovators in information and technology, we work with hospitals, state agencies, legislators, and parnters.
We help agencies see where help is needed most and to make it easier for Marylanders to connect and find help.
211 Maryland
The Maryland Information Network (MdInfoNet) manages 211 Maryland, a statewide hotline that provides essential connections to Marylanders through call, text and chat. The call center network routes callers automatically to their regional call center for assistance. Professionally trained 211 specialists connect callers to over 7,500 resources for food, housing, and utility bills, as well as mental health and substance use support.
Care Coordination
MdInfoNet is working with state and local partners to use 211 Maryland as the single point of access for hospitals who need to find community-based behavioral health resources for patients.
More Powerful Together
MdInfoNet powers a host of programs to help Marylanders, from disaster preparedness to suicide prevention outreach and more.
Real-Time Data on Community Needs
Drive strategic decision-making with the most up-to-date data sets in the state. MdInfoNet also offers customized data platforms.
On-Demand Texting
MdInfoNet leverages its technology to help partners through our call and texting platforms and online resource database.
That's the # of Connections to Marylanders in FY23
The Maryland Information Network connects hundreds of thousands of Marylanders each year to the services they need to remain safe and healthy.