What We Do
We help agencies see where help is needed most and make it easier for Marylanders to connect and find help.
Our Partners
How We Connect Maryland
Expand Access
Centralize information access and reduce technical duplication, expand equity, and guarantee 24/7 access to information.
Services: Call Routing, Whitelabel Searchable Resource Database, Natural Language Assistants
Inform Marylanders
Connect even the hard-to-reach populations with information through targeted digital strategies and outreach.
Services: SMS Engagement, User Assessments, Targeted Outreach Campaigns
Uncover Data Insights
Create one source for resources and service needs data enabling centralized access, outcome tracking, and informed decision-making.
Services: Data Dashboards, Data Exchange, Resource Data Curation & Management
Build Solutions
Address the most complex challenges in health and human services through direct stakeholder engagement.
Services: Care Coordination, Partner Engagement
Let's Work Together
Reach out to learn more about partnering with Maryland Information Network to learn about trends that can inform decisions and inform solutions for your organization.
We are proud of our partnership with the Maryland Information Network and proud to bring these enhancements to the MdReady program. By offering alerts in multiple languages and tailoring them to specific communities, we’re ensuring that critical information reaches every Marylander in a timely, accessible way. In an emergency, clear and fast communication can make all the difference, and this upgrade will help save lives, improve safety across the state, and help ensure we leave no one behind.
Russel J. Strickland
Secretary of MDEM
With the launching of this new innovative approach by 211 Maryland, we have the ability to save lives. This type of partnership is an example of government partnering to help people.
Craig Zucker
Maryland State Senator
Case Study: Hospital Transitions Program
This 1-year pilot addressed hospital readmissions. They're preventable, yet they're one of the most pressing challenges facing Maryland's health and human services among Medicaid- and Medicare-eligible older adults and adults with disabilities. The program delivered intensive, person-centered support for 120 days after hospital discharge.
Care coordinators helped with waiver enrollment, insurance navigation, and access to essential services. Within the first month, hospital visits dropped 23%.
The pilot, sponsored by the Maryland Department of Aging and the University of Maryland School of Medicine, connected patients, improved dignity, and independence. It proved that targeted community stabilization can save money and change lives.
By The Numbers
1.6M
Total Avoided Charges
(120 Days)
1.5M+
Net Savings
(120 Days)
1.6M
Total Avoided Charges
(120 Days)
ConnectCare for Hospitals and Patients
The Care Coordination program is also reducing hospital readmissions among behavioral health patients, both adults and children.
Children ages 13-17 make up the majority of referrals. These complex cases reduce hospital boarding through a carefully coordinated referral process. The Care Coordinators connect patients to treatment and provide additional community resources.
Learn how ConnectCare is closing the gap, creating connections between hospital patients and community resources. From hospital to home - connected!
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4x More People Connected Digtially Than By Phone.
Maryland Information Network is powering digital connections online, on-demand, and optimized for Marylanders' needs.