FAQ

What is the Maryland Information Network?

The Maryland Information Network (MIN) is a 501(c)3 nonprofit organization that connects Marylanders to the health and human services they need to achieve a more stable life, through technology and programming. As part of this mission, we manage the 211 system in Maryland and support a variety of related programs that leverage our call center network, texting platform, and online resource database for partners across the state.

We are also a disaster response partner providing factual text alerts to Marylanders during emergency situations like a natural disaster or public health and safety threat.

MIN is also a data service provider, with the most comprehensive database of unmet needs in the state. It allows us to track emerging trends in communities.



How can MIN help my organization?

MIN can provide insight to your organization by linking you to the most comprehensive unmet needs data set in the state of Maryland. It can pinpoint contributing and catalyzing factors that lead to underserved needs, segmented by geography and demography.

We offer both current and historical data to inform your decision-making on resource allocation, program development and budgeting efforts.

This data can pinpoint contributing and catalyzing factors that lead to underserved needs, and we can segment information by geography and demography.

We also offer 24/7/365 outsourced, professional call, text and web chat services using established best practice methods and reporting. The Maryland Information Network can serve as a central connector for your clients to essential health and human services in Maryland.

If you need customized push-alert texting, MIN has a platform available for use. It helps organizations connect on-demand with their audiences.

For more information, contact Maryland Information Network.



Can MIN talk to my organization?

Yes. Our expert speakers are available to discuss the following, among other topics:

  • Best practices in addressing Social Determinants of Health (SDOH)
  • Building and adopting a Community Information Exchange (CIE) to enable
    person-centered care.
  • Using data and collaboration tools to improve health indicators, quality of life
    and address inequities.
  • Leveraging technology to improve individual and community well-being.
  • Using data to identify and improve unmet community needs and patient
    outcomes.
  • Engaging strategic community partners to achieve outcome-oriented
    solutions.


How do I share MIN programs and services with others?

Thank you for spreading the word! We have a free toolkit, including fact sheets and
outreach cards to assist your organization with client connections.



How is the Maryland Information Network funded?

As a nonprofit 501(c)(3) organization, MIN relies on funding from several sources, including the public and private sectors. Get more information on funding opportunities, donate, or connect with MIN to learn more about the ways you can support the organization’s mission.





Are donations tax-deductible?

Yes. The Maryland Information Network is a 501(c)(3) nonprofit
organization.  Donate today.



How do I contact MIN?

  • Connect here!
  • Mail: 9770 Patuxent Woods Drive, Suite 334, Columbia, MD 21046