What is the Community Resource Database?
The Community Resource Database brings information about thousands of programs across Maryland into one organized, searchable source. It includes verified details about the services offered, eligibility, location(s), contact information, and how to access help.
Maryland Information Network is the state-designated manager of the database and the 211 system.
One Database, Many Front Doors
The database is part of the information infrastructure Maryland uses to connect people to services. Maryland Information Network maintains and structures this resource data to be used across programs, digital tools, referral systems, and agency partnerships.
With one shared source of information, a resource verified once serves programs across the state.
Need Resource Data for Your Agency or Initiative?
State agencies, local governments, healthcare organizations, nonprofits, and other partners often need reliable resource information for their own websites, programs, referral workflows, or specialized populations.
MdInfoNet helps organizations build on Maryland's existing resource infrastructure instead of creating another disconnected database to maintain separately.
Maryland Information Network maintains a single verified source for the entire state, curated by people who know Maryland, so partners can build on data they can trust and skip the cost of maintaining their own directory.
Ways We Can Help
We work with partners to identify new programs, expand resource coverage, and maintain the information needed for specific initiatives.
Depending on the partnership, MdInfoNet can support:
Turning Trusted Resource Data Into Smarter Tools
The database does more than power a search box. Partners can organize trusted resources around a specific population, decision, or need, making it easier for people to understand what applies to them and what to do next.
Our partners are using the Community Resource Database to power specialized tools. That includes resources designed for people returning to their communities after incarceration and screening tools that help families navigate memory care and caregiving needs.
Instead of starting with a broad directory, these experiences organize trusted Maryland resources around the questions, decisions, and next steps special populations are actually facing.
Exploring the Next Generation of Resource Navigation
The next opportunity is to make those connections even smarter. MdInfoNet is exploring how AI can help people describe what they need in their own words, surface relevant resources, and understand their next steps, while keeping verified Maryland resource data at the foundation.
Together, We Can Reach More Marylanders
One Trusted Source, Made for Maryland
National directories and self-built databases are only as accurate as their last update, and updating thousands of listings is costly and an ongoing effort.
Maryland Information Network does that work for the whole state, verified by a team that knows Maryland's communities, services, and systems. Partners build on data they can trust and avoid the cost of maintaining their own directory.
It leads to lower costs and less duplication, with fewer parallel databases of the same resources. Building on a single shared source removes that redundancy and lowers the overall cost of maintaining data accuracy.
Our Process
We ensure every program adheres to our inclusion criteria, so the resources connect people with reputable health and human services agencies and programs.
We follow nationally recognized standards to curate, verify, and organize the data for community navigation and referral.
Better Resource Information Creates Better Connections
Every program added, every listing updated, and every system connected strengthens Maryland's ability to help people find what they need.