Put Your Program Where Marylanders Look for Help(opens in new tab)

The Community Resource Database is Maryland's most comprehensive, statewide shared source for health and human services, and it's how people connect with resources for help.

Getting listed is free. Once your organization is listed, your program information can help power connections through the 211 system, care coordination programs, and other MdInfoNet partner services and websites.

Because it's shared, the same source of information is available to everyone and every program in Maryland, from 211 to 988 to Maryland Access Point.

988 website
Lady exploring MAP resources

What is the Community Resource Database?

The Community Resource Database(opens in new tab) brings information about thousands of programs across Maryland into one organized, searchable source. It includes verified details about the services offered, eligibility, location(s), contact information, and how to access help.

Maryland Information Network is the state-designated manager of the database and the 211 system.

One Database, Many Front Doors

The database is part of the information infrastructure Maryland uses to connect people to services. Maryland Information Network maintains and structures this resource data to be used across programs, digital tools, referral systems, and agency partnerships.

With one shared source of information, a resource verified once serves programs across the state.

 

For Marylanders: It makes it easier to find help.

For Providers: It helps people discover your agency, program, and services.

For agencies and partners: It creates a trusted source of resource information that can power tools and initiatives.

Need Resource Data for Your Agency or Initiative?

State agencies, local governments, healthcare organizations, nonprofits, and other partners often need reliable resource information for their own websites, programs, referral workflows, or specialized populations.

MdifnoNet helps organizations build on Maryland's existing resource infrastructure instead of creating another disconnected database that must be maintained separately.

Maryland Information Network maintains a single verified source for the entire state, curated by people who know Maryland, so partners can build on data they can trust and skip the cost of maintaining their own directory.

Ways We Can Help

We work with partners to identify new programs, expand resource coverage, and maintain the information needed for specific initiatives.

Depending on the partnership, MdInfoNet can support:

 

Customized search for a program or need, customized for an agency or audience. 

Specialized resource datasets for specific populations or initiatives. (Ex: kinship, reentry, immigrants)

Dedicated Helpline and I&R Specialists answer calls on a dedicated line for your program, connecting them to resources specific to that population.

Agency branded resource database powered by MdInfoNet resource data.

Data exchange and system integration to move information and data between systems and support seamless referrals.

Data dashboards and referral data to monitor reach and needs in real-time.

Resource data curation and management to identify, structure, verify, and maintain resource information so it's accurate and useful.

Identification of resource gaps within a population, service area, or geography

Create a stronger, more connected network by linking member organizations to shared verified resource data that they update for easier community to use. 

Turning Trusted Resource Data Into Smarter Tools

Our partners are using the Community Resource Database to power specialized tools that make it easier for people and professionals to find the right help for a specific need.

That includes resources designed for people returning to their communities after incarceration(opens in new tab) and screening tools that help families navigate memory care(opens in new tab) and caregiving needs.

Instead of starting with a broad directory, these experiences organize trusted Maryland resources around the questions, decisions, and next steps special populations are actually facing.

Coming Soon: AI Solutions At Maryland's Fingertips

The next opportunity is to make those connections even smarter. MdInfoNet is exploring how AI can help people navigate complex resource information more naturally, surface the most relevant options, and turn a long list of services into clearer next steps, while keeping verified Maryland resource data at the foundation.

Front cover of Personalized Report for Memory Care Checklist

Together, We Can Reach More Marylanders

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Connections To Digital Resources
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Community Resources

One Trusted Source, Made for Maryland

National directories and self-built databases are only as accurate as their last update, and updating thousands of listings is costly and an ongoing effort.

Maryland Information Network does that work for the whole state, verified by a team that knows Maryland's communities, services, and systems. Partners build on data they can trust and avoid the cost of maintaining their own directory.

It leads to lower costs and less duplication, with fewer parallel databases of the same resources. Building on a single shared source removes that redundancy and lowers the overall cost of maintaining data accuracy.

Our Process

We ensure every program adheres to our inclusion criteria(opens in new tab), so the resources connect people with reputable health and human services agencies and programs.

We follow nationally recognized standards to curate, verify, and organize the data for community navigation and referral.

Better Resource Information Creates Better Connections

Every program added, every listing updated, and every system connected strengthens Maryland's ability to help people find what they need.

Resource Database Frequently Asked Questions (FAQs)

Let's Work Together

Let's Talk About A Resource Data Partnership
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