Put Your Program Where Marylanders Look for Help

The Community Resource Database is Maryland's most comprehensive, statewide shared source for health and human services, and it's how people connect with resources for help.

Because it's shared, the same source of information is available to everyone and every program in Maryland, from 211 to 988 to Maryland Access Point.

Want your program included?

Getting listed is free. Once your organization is listed, your program information can help power connections through the 211 system, care coordination programs, and other MdInfoNet partner services and websites.

Want to use Maryland's resource database?

Partner with MdInfoNet to power your website, program, referral system, directory, or specialized initiative.

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What is the Community Resource Database?

The Community Resource Database brings information about thousands of programs across Maryland into one organized, searchable source. It includes verified details about the services offered, eligibility, location(s), contact information, and how to access help.

Maryland Information Network is the state-designated manager of the database and the 211 system.

One Database, Many Front Doors

The database is part of the information infrastructure Maryland uses to connect people to services. Maryland Information Network maintains and structures this resource data to be used across programs, digital tools, referral systems, and agency partnerships.

With one shared source of information, a resource verified once serves programs across the state.

 

For Marylanders: It makes it easier to find help.

For Providers: It helps people discover your agency, program, and services.

For agencies and partners: It creates a trusted source of resource information that can power tools and initiatives.

Need Resource Data for Your Agency or Initiative?

State agencies, local governments, healthcare organizations, nonprofits, and other partners often need reliable resource information for their own websites, programs, referral workflows, or specialized populations.

MdInfoNet helps organizations build on Maryland's existing resource infrastructure instead of creating another disconnected database to maintain separately.

Maryland Information Network maintains a single verified source for the entire state, curated by people who know Maryland, so partners can build on data they can trust and skip the cost of maintaining their own directory.

Ways We Can Help

We work with partners to identify new programs, expand resource coverage, and maintain the information needed for specific initiatives.

Depending on the partnership, MdInfoNet can support:

 

Customized search: Create a targeted resource directory around a specific program, audience, or community need.

Specialized resource datasets: Build curated collections of resources for particular populations or initiatives, such as kinship caregivers, returning citizens, or immigrant communities.

Dedicated Helpline: Give your audience a dedicated number answered by trained Information and Referral Specialists who connect callers with relevant resources.

Branded resource directories: Offer your community a customized directory powered by MdInfoNet's verified resource data. 

Data exchange and system integration: Connect systems so information can move more efficiently and support smoother referrals.

Data dashboards and referral insights: Monitor reach and needs in real time, and see how resources are being used, where needs are emerging, and where gaps exist.

Resource data management: Our curators identify, structure, verify, and maintain resource information so it stays accurate and useful.

Resource gap analysis: Identify missing services or areas of unmet need by population, service area, geography, or service category.

 

Create a stronger, more connected partner network: Bring member organizations together around shared, verified resource data that everyone helps keep current and that communities can more easily use. 

Turning Trusted Resource Data Into Smarter Tools

The database does more than power a search box. Partners can organize trusted resources around a specific population, decision, or need, making it easier for people to understand what applies to them and what to do next.

Our partners are using the Community Resource Database to power specialized tools. That includes resources designed for people returning to their communities after incarceration and screening tools that help families navigate memory care and caregiving needs.

Instead of starting with a broad directory, these experiences organize trusted Maryland resources around the questions, decisions, and next steps special populations are actually facing.

Exploring the Next Generation of Resource Navigation

The next opportunity is to make those connections even smarter. MdInfoNet is exploring how AI can help people describe what they need in their own words, surface relevant resources, and understand their next steps, while keeping verified Maryland resource data at the foundation.

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Together, We Can Reach More Marylanders

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Connections To Digital Resources
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Community Resources

One Trusted Source, Made for Maryland

National directories and self-built databases are only as accurate as their last update, and updating thousands of listings is costly and an ongoing effort.

Maryland Information Network does that work for the whole state, verified by a team that knows Maryland's communities, services, and systems. Partners build on data they can trust and avoid the cost of maintaining their own directory.

It leads to lower costs and less duplication, with fewer parallel databases of the same resources. Building on a single shared source removes that redundancy and lowers the overall cost of maintaining data accuracy.

Our Process

We ensure every program adheres to our inclusion criteria, so the resources connect people with reputable health and human services agencies and programs.

We follow nationally recognized standards to curate, verify, and organize the data for community navigation and referral.

Better Resource Information Creates Better Connections

Every program added, every listing updated, and every system connected strengthens Maryland's ability to help people find what they need.

Resource Database Frequently Asked Questions (FAQs)

Let's Work Together

Let's Talk About A Resource Data Partnership
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